30-day no-questions-asked refunds
How to Request a Refund
You can review the refund process while choosing a plan. To request a refund, sign in to the user panel, open a support ticket, state that you'd like a refund and include the relevant order and payment method. If your account has multiple orders, specify which one you want refunded.
You can attach the necessary payment confirmation, but redact passwords, full subscription links and any unrelated information. If you're also experiencing connection issues, describe when they occur. A technical issue report can help with troubleshooting, but it isn't a substitute for clearly requesting a refund.
Check for replies in the same ticket and provide any additional information needed for review. See the Terms of Service for specific refund terms. This page doesn't promise a refund processing time, and processing for one payment method shouldn't be assumed to apply to another.